| | Managing Disabled Staff & Customers - Publications - Page 2 |
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| | “K-Five were very helpful, professional and efficient....... I would recommend K-Five to anyone looking for quick, professional no fuss service."
Zaga Makhecha
HR Manager
Whizz-Kidz
Read Full Testimonial |
| | Following is a selection of Publications on the Subject of Managing Disabled Staff & Customers. You can buy these books on Amazon Just click the title.
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Price: £18.96
Paperback: 282 pages (January 1, 1992)
Publisher: Amacom
ISBN: 081445027X |
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| | "K-Five Sales Ltd provided the best price and friendliest sales service. This was backed up with a professional approach....The overall service from K-Five Sales Ltd is highly recommended."
Nik Thompson
Group Quality, Health and Safety Officer
Océ (UK) Limited
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Price: From £21.99
Paperback: 160 pages (April 1, 1998)
Publisher: Open University Press
ISBN: 0335198015
Synopsis:
What is the significance of new microchip technologies for disabled workers/job seekers? How is new technology enabling some disabled workers to gain enhanced access to employment and a more enabling employment? What are the policy implications of the research findings and the reevaluation of the role of new technology? There is much evidence to suggest that disabled people are less likely to be afforded the same rights as able-bodied workers in accessing jobs, equal employment rights and equal access to the workplace. Using a social barriers model of disability, "Enabling Technology" addresses the role of new technology in reducing the environmental and attitude barriers disabled people have commonly faced in the field of employment. This work is critical of established writings on disability and new technology and suggests that by adopting a medical model of disability such analyses have misrepresented the benefits of new technology for disabled people. A social barriers model views the benefits of new technology as inhering in its potential to rehabilitate disabling environments. The book addresses the urgent need to reframe policies on technology access away from a welfarist 'eligibility' model to a 'social rights' approach, one where disabled people are centrally involved in the framing, operation and review of technology access policy. "Enabling Technology" is recommended reading for students and researchers in disability studies, applied social sciences and the sociology of work. It is also of relevance to those working in rehabilitation medicine and occupational therapy. |
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Price: £58.98
Hardback: 360 pages (September 1989)
Publisher: Greenwood Press
ISBN: 0899302017 |
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Price: £33.49
Hardcover: 376 pages (January 2003
Publisher: Publisher: Swallow P.,U.S.
ISBN: 0804010552
Synopsis:
This title addresses the issue of disability as it relates to all of the areas critical to effective business management, providing disability-related information and resources that business managers need in order to include disabled people both as customers and employees. |
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Price: £13.18
Paperback: 376 pages (June 2003)
Publisher: Publisher: Swallow P.,U.S.
ISBN: 0804010560
Synopsis:
This title addresses the issue of disability as it relates to all of the areas critical to effective business management, providing disability-related information and resources that business managers need in order to include disabled people both as customers and employees. |
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Price: £99.99
Paperback: 141 pages (September 1998)
Publisher: Incomes Data Services Ltd
ISBN: 0905525485
Synopsis:
This report provides advice to employers on employing disabled people including details of the law on disability and case studies of company practice. |
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Authors:Brenda Smith, Margery Poval, Michael Floyd
Price: £22.43
Paperback: 160 pages (April 1, 1991)
Publisher: Jessica Kingsley Publishers
ISBN: 1853021237
Synopsis:
Based on research in several large organizations, this book will be of use to personnel, training and line managers who are formulating or implementing disability and equal opportunity policies, running training for managers, supervisors and other staff, or reviewing personnel policies and practices to ensure that they do not discriminate against people with disabilities. Interviews with employees with disabilities, their supervisors and managers, and personnel, training and medical staff were analyzed to reveal the knowledge, information and skills needed by managers and supervisors, and the training and other organizational implications for employers. The second part of the book looks at disability management in an organization which was specifically set up to provide employment for people unlikely to find jobs in open employment. Sixty per cent of people who work in sheltered employment have jobs in remploy. In an industrial organization where eight out of every ten employees has a severe disability but which competes for customers and orders in a competitive market, the quality of its disability management is obviously a crucial issue. The results of in-depth interviews with staff in two remploy factories raised questions such as which areas of disability management are of concern to remploy's staff, both with and without disabilities, which aspects of disability management do staff feel happy about, do remploy's policies help or hinder efficient disability management and what can other organizations learn from remploy's experience? |
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Price: £4.95
Paperback: 53 pages (April 11, 2003)
Publisher: International Labour Office/ ILO
ISBN: 9221116395
Synopsis:
Throughout the world, people with disabilities are participating in and contributing to the world of work at all levels. However, many persons with disabilities who want to work are not given the opportunity to do so. This code addresses this and other concerns while providing valuable guidelines for employers in the management of disability-related issues in the workplace. |
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Authors: Terry Thomason
Price: From £23.94
Paperback: 340 pages (January 31, 1999)
Publisher: Cornell University Press
ISBN: 0913447749
Synopsis:
This volume examines questions related to the prevention, compensation and accommodation of work disabilities. It focuses on disabilities arising from workplace activity. |
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Authors: Sally French (Editor)
Price: £20.99
Paperback: 280 pages (September 5, 1994)
Publisher: Butterworth Heinemann
ISBN: 0750607513
Synopsis:
This highly controversial and contemporary new book presents the social model of disability and the views of the growing disability movement in a thought-provoking and stimulating way. Thirteen of the eighteen chapters are written by disabled academics, practitioners and researchers. The first part of the book discusses the meaning of disability as disabled people perceive it. Topics such as prejudice, the disabled role, images of disability and the disability movement are covered. Later chapters focus on concrete issues relating to practice including gender and disability, disabled people from minority ethnic groups, the abuse of disabled people, researching disability, legislation and innovative practice. Broad guidelines for application are presented throughout allowing practitioners within each profession to apply the principles discussed in their own environment. Invaluable for therapists, nurses and students of these professions, this book will be essential reading for all those interested in learning about disability and who want to work with disabled people in a partnership of equality. It will also be of use to many other students and practitioners who work with disabled people including social workers and those involved in disability awareness/equality training. |
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